What you should know

We guide you on what you need to know to enrich your trip

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Transport

If you decide to rent a car and drive it, it is required to be at least 21 years old. You should present your passport and your driver license (This one can be international or the one given in your country, but you can only use it if it doesn’t have less than a year after been emitted).

What currency do they use in Cuba? Updated at Sep. 28, 2017
Currency

In Cuba we can find two official currencies, the CUP (the Cuban peso) as the national currency and the CUC (Convertible peso). Tourists will use most of the time CUC. The exchange rate for 1.00 CUC is 24 CUP and for 25 CUP is 1.00 CUC.

Arrival Accommodation

At the moment your reserve have been confirmed, they will inform about the contact data of your host, so you will be able to get in touch with him/her in case you have any question to ask about the address or any other aspect.

Besides the contact information you will also receive some precisions concerning the lodging from Tour pour Tous platform. They dispose of punctual information about the location and geographical issues that will help you arrive to the place. You could also use a map or any other system of geo-localization.

If you have any question while you are going on a street you can ask any Cuban, they will happily help you. In terms of culture, solidarity and service are part of the Cuban identity.

Can I rent a car in Cuba? Updated at Sep. 28, 2017
Transport

You can rent a car in Cuba through the state agencies as: Transtur (with the firms Cubacar, Habanautos and Rex), Transgaviota and VIA. You can contact these agencies to make the reservations on line. The prices change depending on the enterprise but normally are around 50 CUC per day.

If you want to change from USD, CAD or Euro to CUC (Convertible Cuban Peso) you should know that 1.00 CUC is approximately the same as 1.00 USD, 1.30 CAD and 0.90 EUR.

We recommend you to look for the daily rate of conversion before your travel, so it will allow you to know the amount of money you need to bring for your expenses depending on your interests and plans.

Useful information

As Cuba is an island and a tropical country, she disposes of high temperatures during almost all the year. It only uses to refresh between November and February. So it is important to wear cotton tissue and clothes really fresh. We recommend you short pants and comfortable shoes or sandals.

Although the tropical weather will give your skin a bronze tone, we advise you not to forget your sun glasses and sunscreen for your skin.

You should be aware that if you are considering the idea of going to any theater, movies, ballet or restaurant, don’t forget to bring appropriate clothes, the enter is forbidden if you wear short pants or T-shirts with no sleeves.

Documents

• The passport should be valid for at least 6 months before the exit of the flight. It must be well conserved until your return and in case of losing it; you should rapidly communicate to Immigration in order to obtain a duplicate (previous payment of the corresponding tariff).

• If you do not have Cuban residence, the visa or the touristic card emitted in no less than sixty days before your trip are obligatory items to enter in Cuba. The airlines will verify if your documents are updated.

• It is obligatory to have a medical insurance to travel to Cuba. If you arrive without any, you will be forced to hire one through ASISTUR, the state insurance enterprise.

• Your return ticket (or electronic one).

• Address of the lodging reserved (Hotel or Particular Legal House). This information will be given if any officer asks you, without making any note on your visa.

Useful information

You can always access to Internet buying the pre-pay cards sold in the airports, hotels, touristic installations and ETECSA offices (Cuban Telecommunication Enterprise).

Most of the hotels have Wi-Fi. There are also public services of accessing to Internet from the Telepuntos (places where you can find some PCs to use the connection). Another option is what we call Wi-Fi zone, established in the cities, specifically in those places where people get together most of the time like parks, cafeterias and other public spaces.

Useful information Accommodation

Totally legal. Tour pour Tous offers a big number of propositions and all the lodgings in the platform have a license given by the Cuban government, so they pay taxes so as to develop their renting service.

Those Particular Houses offering this service in a legal way can be easily recognized by a logo (a blue triangle) in a visible zone from the front of the edification.

What can we define as share-economy? Updated at Oct. 18, 2017
Useful information

Share-economy or also called as collaborative consume, proposes to share, collaborate, access or interchange goods instead of having them, it means, "sharing" instead of "having", as a possibility of enjoying consume without the charge of the property.

It is a phenomenon that is living a fast growing. Every time, there are more persons sharing their houses, cars, clothes or tools through platforms online. This system has been incredibly popular by obtaining important economic benefits for the participants; it means, for the ones who share their properties, for the one who "shares" (gaining in money or profits) as well as, for the one who makes use of them by a minor price in relation to the same good in the gifted economy.

For the intermediates, who have appeared in all the sectors of the touristic industry, such as lodging, transportation, restoration, etc, and even for the valuable environment, and according to the defenders (and it will be well to say that Tour pour Tous is considered one of them) when sharing goods that already exist, they would not consume new resources. (Why do we construct new hotels if there is enough free space in the dwellings? Why using our own cars if we can share one?)

Useful information Accommodation

If you decide to travel to Cuba you can select to lodge in a "Particular House", in this way you will be using the modality share-economy. Some of these houses are destined to rent the complete installations, it is what we call "Full house/Full apartment", and there are others that only dispose of one or some rooms. The owners or hosts registered in Tour pour Tous have a license of the government in order to develop this activity.

When using this modality of share-economy, you can save money without sacrificing the quality of service. You can live an experience of contact with the real Cuba and the families, and contribute at the same time to ameliorate the economy and the level of live of those hosts that will receive you. What is more, you will enjoy the beauties and pleasures of the island. Its charms, nature, architecture, history, culture, beaches, people and even its warm sun, make Cuba one of the favorite and desired touristic destinies for millions of persons.

Insurance

The Assistance Company to the Tourism (ASISTUR SA, after its name in Spanish) informs that from May 2010 all the travelers, foreigner or Cuban resident in another country, must have their own Travel Ensure in order to cover any illness or accident during the trip in Cuba, or a Policy of Medical Expenses with coverage in Cuba.

Besides, it is recommendable that this medical ensure, to travel to Cuba, disposes of a high limit of expenses and 24 hour assistance, so as the coverage of repatriation.

The cover of travel ensures to Cuba, is generally between 2.50 and 3.00 CUC daily.

The medical attention given to foreigners is independent to the one given to Cubans.

In Havana City there is an exclusive hospital for tourists called Cira García. Go there with your ensure contract and they will pay the best attention and will arrange the cost directly to your company so you won’t need to pay anything.

Address of the hospital Cira García: Street 20, Number 4101, corner Avenue 41, Miramar, Playa, Phone numbers: (+53) (7) 204 2811, Fax: (+53) (7) 204 1633, Telefax: (+53) (7) 204 2640, E-mail: publicas@cirag.cu

Can I use my cell phone in Cuba? Updated at Sep. 28, 2017
Useful information

For using your cell in Cuba, you must be informed that your phone works with GSM 900 MHz band for national coverage and in the case you just want to visit Havana City, Varadero, Cayo Coco and Cayo Guillermo, your phone must work with GSM 800 MHz band.

Roaming is the service that allows your mobile line stays operative when traveling to the island.

The net used in Cuba is Cubacel. You must consult your company about the prices of international roaming so you can be sure you want to activate it once you arrived in Cuba. The rates established for the use of mobile telephones in Cuba are generally high.

The options for a tourist to move inside Cuba are similar to the ones in any other country.

We can recommend you as a means of transportation the taxi and its rent can or cannot include driver.

The state agencies to rent cars have associated agencies in some of the principal touristic destinies, in airports and hotels of the countries. The most economical cars and the most numerous are the Panataxi, although there are other agencies offering the same service such as Gran Car, Renta Car, Taxi OK, Fenix and Transgaviota and VIA.

Another option to move among the destinies is through Transtur, with the firms Cubacar, Habanautos and Rex. On the other hand and much more economical, you can do it by bus through Viazul agency.